Testimonials

Recently we were contacted by a new customer with four estate agency branches asking us to look into their phone billing charges.   This company was being charged over £1,500 per month for phone services and had a feeling that they were paying too much on monthly outgoing costs.     On checking their latest billing we noticed several chargeable line items such as “extra care”, “line assurance”, “critical care”,...

Quite a few times we have heard "My Wi-Fi is slow and web pages take ages to appear". There is some confusion in this sentence so let me explain the two elements behind this.   Wi-Fi - this is the wireless connection between your equipment - laptop or smartphone and the wireless equipment - your router or access point.   Internet - (Where web pages come from)  the broadband...

  VoIP, like many other new technologies, has garnered a large amount of distrust. Though VoIP services have come on leaps and bounds, it is still not perceived as a mainstream system and with that, it is hard to explain to people what benefits it can provide when they have heard untruthful hearsay about it. Here we debunk the myths around VoIP that have been around since...

  If you have decided to join the technology of the future and use a VoIP telephone system in your business, the first thing that you’ll need to decide upon is  whether you want a purchased on-premise system, a managed system or hosted VoIP system. In this article, we will explain the pros and cons of each type to help you decide which one is the...

  It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for clients. However, with only one month left until the General...

  There are lots of benefits for both staff and businesses when it comes to working remotely and using VoIP for your telecommunications can make the switch to remote working even easier. Being able to communicate effectively with your remote workers is key to running your business smoothly and keeping productivity high. Using a VoIP phone system will support your staff by providing clear and reliable phone...

  As VoIP continues to enjoy growth in the telecoms market, more and more businesses are adapting their phone services to include VoIP and move away from older PBX systems. One of the key reasons that large and small businesses alike are switching to a VoIP based system is to enable easier and better collaboration between workers, their colleagues and clients. The ease of VoIP integration,...